Xbox Elite 2 - The absolute best controller. If it actually works.

I always wanted an Xbox Elite Controller, but what had put me off all this time was the fact that it ran on AA batteries. Imagine my excitement when the Elite 2 was released. It was finally a properly-rechargeable device, and still retains the same great shape as the Elite 1. I love my Nacon, but Xbox controllers always put my wrists at a much more natural angle.
The Xbox Elite 2 is very hefty, yet is so comfortable in your hands I actually like the weight. It has a very solid feel to it. The buttons are crisp and tactile, the shoulder buttons and paddles are perfectly clicky without being to easy or hard to press. The analog sticks have an adjustable tension, and at their max setting they give a really nice springy response. At the lowest they are loose, but still sold with no free play. The adjustable hair triggers are a godsend for people like me who play Monster Hunter. The design is sleek and stealthy, and it comes with a charging dock which I absolutely love.
That is until I realised my A button was missing 2 out of 10 presses. No biggie, I sent it in for an RMA which is pretty good I must admit. Guy comes over, picks up the controller, sends it back and sends a new one to you. My replacement controller came and WTF, it had the exact same issue as the first. A little frustrated, I sent it in for an RMA again. Meanwhile my research revealed that the Elite 2 is apparently plagued with this issue.
3rd controller came back, and IT STILL HAS THE SAME ISSUE. After much emailing back and forth with a pretty useless CSO, my 3rd controller is now on its way back to Microsoft. It might be ridiculous that someone who has to RMA his controller 3 times and maybe even more will still give a controller 4 stars, but that tells you how perfect this device is. If it works. I just hope that my next controller will come working as it should, and that Microsoft actually does something about this issue for the later batches because this is a real shame for what could be the best controller in the market hands-down.